RETURNS & REFUNDS
Return Policy
We accept returns within 30 days of the delivery date. To be eligible for a return, items must be:
- Unworn and unwashed
- In original condition with all tags attached
- Free of alterations, stains, or damage
How to Start a Return
Email support@thecwapparel.store with your order number and the item(s) you wish to return. Our team will respond within one business day with a prepaid return shipping label and instructions.
Refund Process
Once we receive and inspect your return, we will process your refund within 3–5 business days. Refunds are issued to the original payment method. Please allow an additional 5–10 business days for the refund to appear on your statement, depending on your bank.
Exchanges
We offer one-for-one exchanges on all items within the 30-day window, subject to availability. If your preferred size or item is out of stock, we will issue a full refund instead.
Final Sale Items
Items marked as final sale are not eligible for returns or exchanges. This will be clearly noted on the product page at the time of purchase.